Terms and Conditions

Terms and Conditions and Privacy policy of Roadside Repair Shop

The general terms and conditions apply to all agreements concluded on the webshop
www.roadsiderepairshop.com, www.roadsiderepairshop.nl and www.roadsiderepairshop.de

Terms of Payment
If an issued one-off authorization by Interpay can not be executed
administrative reasons, we increase the second collection by € 5.00

The possibilities to pay are: Direct transfer, iDeal, Mister Cash, Sofort banking, Bitcoin, Credit Card, Belfius and Paypal.

Outstanding items are due immediately on:
providing incorrect, incomplete or misleading information:
before or at the conclusion of the agreement; Bankruptcy or death.
In the event of late payment, late payment interest will also be charged.
Delivery of further orders is suspended until the required amount has been paid. In addition the balance is increased by 15% extrajudicial costs and an amount of € 25, –
office costs. Moreover, all costs, both the amicable and the judicial, come with the debt collection, for your account.

Exchange
Items are exchanged once for free. The costs for returning are by the customer satisfied.

Privacy Assured
Roadside Repair Shop does not provide data to third parties, which may affect your privacy. If you have objections to any provision of address details to third parties, you can make this known in writing to Roadside Repair Shop.

Article 1 – Identity of the entrepreneur
Acting under the name: Roadside Repair Shop
Contact details
Location and postal address:
Roadside Repair Shop
Van Den Bergsweg 36
7442 CK in Nijverdal
Phone number: 0031-639626360
E-mail address; info@roadsiderepairshop.com

Article 2 – Applicability
These general terms and conditions apply to every offer from Roadside Repair Shop and to every distance contract that has been established between Roadside Repair Shop and the consumer.
Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed at Roadside Repair Shop and they will be sent free of charge as soon as possible at the request of the consumer.

Article 3 – Any Offer
If an offer is of limited duration or subject to conditions, this will be
explicitly mentioned in the offer.
The offer contains a complete and accurate description of the offered products and / or services. The description is sufficiently detailed to allow a proper assessment of the offer by the consumer. If Roadside Repair Shop uses images, these are a true reflection of the offered products, unless expressly stated otherwise. Obvious mistakes or errors in the offer do not bind Roadside Repair Shop.
Each offer contains such information that it is clear to the consumer what the rights and
obligations attached to the acceptance of the offer.
This concerns in particular:
– the price including taxes;
– the possible costs of delivery;
– the way in which the contract will be concluded and which actions require it
to be;
– the method of payment, delivery or execution of the agreement;
– the period for acceptance of the offer, or the period for the maintenance of the
price;

Article 4 – The Contract
The agreement is, subject to the provisions of paragraph 3, concluded at the time of acceptance of the offer by the consumer and the fulfillment of the corresponding requirements.
If the consumer has accepted the offer electronically, Roadside Repair Shop will immediately confirm electronically the receipt of the acceptance of the offer. As long as the receipt of this acceptance has not been confirmed, the consumer can terminate the agreement. If the agreement is created electronically, Roadside Repair Shop will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, Roadside Repair Shop will take appropriate security measures to this end.
Roadside Repair Shop will send to the consumer the following information, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable medium:
– the way in which and the address where the consumer can go with complaints;
– the conditions under which and the manner in which the consumer of the right of withdrawal
can make use of, or a clear message about being excluded from it
right of withdrawal;

Article 5 – Right of withdrawal upon delivery of products
With the purchase of products, the consumer has the option to terminate the contract without giving any reason within 7 working days. This period starts on the day after receipt of the product by or on behalf of the consumer. During this period, the consumer will handle the product and packaging carefully. He will only unpack or use the product to the extent necessary to do so assess whether he wishes to keep the product. If he makes use of his right of withdrawal, he will return the product with all accessories and in the original condition and packaging to Roadside Repair Shop, in accordance with the reasonable and clear instructions provided by Roadside Repair Shop.

Article 6 – Costs in case of withdrawal
If the consumer makes use of his right of withdrawal, the costs of return are in the first instance for his account. In all reasonableness will be determined whether the costs of
return by Roadside Repair Shop will be carried. This is only determined in consultation with the customer service.

Article 7 – Exclusion of right of withdrawal
If the consumer does not have a right of withdrawal, this can only be excluded by Roadside Repair Shop if Roadside Repair Shop has clearly indicated this in the offer, at least in time for the conclusion of the agreement, to the consumer. Exclusion of the right of withdrawal is only possible for products:

which have been established by Roadside Repair Shop in accordance with the specifications of the consumer:
– which are clearly personal in nature;
– which can not be returned due to their nature;
– which can age quickly;
– the price of which is subject to fluctuations in the financial market on which the
entrepreneur has no influence;
– for products whose original packaging can not be closed;
– for audio and video recordings and computer software of which the consumer seals has broken;

Article 8 – The Price
All prices are including VAT
During the period of validity indicated in the offer, the prices are offered
products and / or services are not increased, except for price changes as a result of changes in VAT rates.
Contrary to the previous paragraph, Roadside Repair Shop can offer products whose prices are subject to fluctuations in the financial market and which the entrepreneur has no influence on, with variable prices. This link to fluctuations and the fact that any listed prices are target prices are mentioned in the offer.

Article 9 – Conformity and Guarantee
Roadside Repair Shop guarantees that the products comply with the agreement as stipulated in the offer. An arrangement offered by Roadside Repair Shop, manufacturer or importer as guarantee does not affect the rights and claims that the consumer can assert vis-à-vis a shortcoming in the fulfillment of the obligations of the entrepreneur towards the entrepreneur, on the basis of the law and / or the distance contract.

Article 10 – Delivery and Execution
Roadside Repair Shop will take the greatest possible care when receiving and implementing orders for products. The place of delivery is the address that the consumer has made known to Roadside Repair Shop during the ordered process or before the order has been sent to the consumer.
With due observance of what is stated in article 3 of these general terms and conditions, the Roadside Repair Shop will execute accepted orders expeditiously, but at the latest within 30 days, unless a longer delivery period has been agreed or if the consumer has been informed during the conclusion of the agreement. . If the delivery is delayed, or if an order can not or only partially be executed, the consumer will receive notification no later than one month after placing the order. In that case, the consumer has the right to dissolve the agreement without any costs and to return the already received products to Roadside Repair Shop in a reasonable condition. In case of dissolution in accordance with the previous paragraph, the entrepreneur the amount that the consumer
paid as soon as possible but no later than 30 days after termination.
The risk of damage and / or loss of products rests until the moment of delivery to the consumer at Roadside Repair Shop, unless expressly agreed otherwise. In the event that a shipment can not be delivered correctly, as a result of address information provided by the consumer, Roadside Repair Shop is not liable for any delays in the delivery. Roadside Repair Shop can also charge you for the re-presentation of the shipment, as a result.

Article 11 – Payment
Insofar as not later agreed, the consumer must pay amounts
will be paid within fourteen days after placing an order. In case of this by the the consumer is neglected, Roadside Repair Shop can cancel the order without notification to the consumer. The consumer has the duty to report inaccuracies in provided or stated payment details to Roadside Repair Shop immediately.

Article 12 – Complaints
Roadside Repair Shop has a well-publicized complaints procedure and handles the complaint in accordance with this complaints procedure.
Complaints about the execution of the agreement must be submitted to Roadside Repair Shop within a reasonable time, fully and clearly described, after the consumer has discovered the defects. Complaints submitted to Roadside Repair Shop will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, Roadside Repair Shop will reply within the period of 14 days with a notice of receipt and an indication when the consumer can expect a more detailed answer.

Privacy Policy
Roadside Repair Shop respects the privacy of all users of its site and ensures that the personal information you provide is treated confidentially. We use your data to process orders as quickly and easily as possible. For the rest we will only use this information with your permission. Roadside Repair Shop will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order.

Roadside Repair Shop uses the collected data to provide its customers with the following services:

If you place an order, we need your name, e-mail address, delivery address and payment details to execute your order and to keep you informed of the progress.

Roadside Repair Shop does not sell your data:

Roadside Repair Shop will not sell your personal information to third parties and will only make it available to third parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data.